Sunday, September 05, 2010

RCare Services

Improve your bottom line with expert technology services

Protect Employee Billable Time with RCare Network

If you are using Windows computers and servers, we can help you protect employee billable time from disruptions by implementing a best-practices based proactive administration of your network. The RCareTM Network offering is available in subscription levels: Basic, Silver, Gold, and Platinum. All RCareTM Network subsciption levels include a license for these tools:

  • Remote Server and Computer Monitoring Tool
  • Remote Server and Computer Servicing Tool
  • Antivirus Software for Server and Computer
  • Onsite Disk-based Backup for Servers (Requires One-Time Setup)
  • Session Sharing Tool for Server and Computer
  • Secure File Sharing Tool for Server and Computer
  • Remote Server and Computer Access Portal

At the Basic level, tool license cost is $12/month per computer and $48/month per server with services billed by time as they are delivered. Silver level adds monitoring, security patch management and issue notification services. Gold level adds maintenance issue resolution services to complement monitoring and patch management. Platinum level includes remote user support services beyond what is included at the Gold level. Each of the service levels can be customized to include desired onsite time. Emergency support services are also available and billed separately.

Request a no-obligation Network Needs Assessment to identify process or support gaps that could be costing you time and money, let alone making it difficult for you to recover from computer disasters.

Protect Your Valuable Data with RCare Backup

Recover easily from a hard disk crash or from an accidental file deletion with RCare Backup. We setup, test and monitor mature software solutions coupled with industry-leading hardware to implement a solution that provides several levels of protection against shared storage disaster. We can also supplement the onsite RCareTM Backup solution with an online component that adds another level of data redundancy.

Request a no-obligation Disaster Recovery Needs Assessment to discover how you can protect valuable data by implementing disaster recovery tools and processes.

Achieve Professional Simplicity for Your Website with RCare Site

By using a methodical and holistic approach, we build and host dynamic and modern Websites that do your company proud. Wish to leverage your Website to generate leads? We can help! Embarking on an effort to reinvent your company? Your Website can play a significant role in that effort and we can help.

Request a no-obligation Website Needs Assessment to discover how your Website could be doing more for your business than simply serving as an online location for a relatively static brochure.

Streamline Project Billings with RCare Timesheet

Still using spreadsheets or paper forms to track billable time? Eliminate errors that can trigger costly penalties! You will be amazed with the efficiencies gained from implementing the RCare Timesheet hosted service.

Request a no-obligation Timesheet Needs Assessment to discover how you can streamline billings while ensuring regulatory compliance for timesheet record keeping.

Streamline Business Development Activities with RCare CRM

Customer Relationship Management (CRM) tools help you track and mine new opportunities, leverage information from existing relationships, and connect the dots from opportunity to project to service delivery.

Request a no-obligation BizDev Needs Assessment to discover how you can better track and use customer or prospect interaction to optimize business development efforts.

RCare Solutions Bundle for Professional Services

This bundle, at the Ultimate level, leads a business to its NEXT stage of evolution. It is only available to businesses who have been with us at the Gold level for at least one year. A laser sharp focus on streamlining business processes and operations with a commitment of necessary resources (time and money) is required. The following paragraphs showcase the value that can be derived by implementing RCareTM Solutions and they explain the various levels of tools and services available through the use of business scenarios that we hope help you pick the level right for you. REQUEST A NO OBLIGATION ASSESSMENT and discover for yourself.

RCare Solutions Bundle for Independent Government Agencies

Improve look and feel of your Website with LITTLE budget. Provide remote desktop access to your volunteer base. Transform email reliability and security without breaking the bank. Track citizen communication until it is resolved or closed. Help volunteers track their time. You need NO infrastructure to implement these solutions! REQUEST A NO OBLIGATION ASSESSMENT and see for yourself.

RCare Solutions Bundle for Non-Profits

This bundle is surprisingly affordable. It consolidates the services that you are likely already investing in separately. Based upon market reserch, we are convinced it saves your organization money. But don't take our word for it. Put us to the test. REQUEST A QUOTE and see for yourself.

Our bundle for non-profits includes the following:

  1. Tools to conduct Board Meetings at scheduled times even when Board of Directors are in different locations
  2. Tools to store private Board Documents securely with protected online access by Board of Directors at anytime from anywhere
  3. Tools to organize events at NO COST for your free events and for less than $2.50 per ticket for $40 events
  4. Tools to send UNLIMITED email outreach that is not related to event organizing
  5. Graphic Design and Formatting Services to professionally update your Website AND to deliver a PDF Newsletter for less than what most charge for Newsletter formatting alone
  6. Annual Training Services to new Board of Directors who will take on new responsibilities so they become knowledgeable in the use of the tools they need to do their jobs
  7. Monthly Training Services for your Webmaster and Board of Directors and Committees on how to update content should your organization have a distributed responsibility for content updates
  8. Optional event and email administration services if you don't have staff to help you with these functions

The above bundle specifically addresses the needs of organizations who don't have their own physical office space and are run primarily by volunteers. We can easily customize the mix of tools and services we deliver to fit your needs, whether you operate from an office and have a large dedicated staff or are run by volunteers. Feel free to REQUEST A QUOTE. There is no obligation!

Project Services

To Generate Leads:

  • RCare Site
  • Lead Generation Plan
  • Implementation & Training

To Revitalize Organization:

  • RCare Site
  • Management Consulting

Optimize BizDev:

  • RCare CRM
  • Management Consulting

Protect Billable Time:

  • RCare Network
  • RCare Backup
  • RCare Issue-Tracker
  • Virtual CIO

Streamline Billings:

  • RCare Timesheet
  • Implementation & Training

Transform Email:

  • Microsoft BPOS, or
  • Google Apps